For labs
A digital experience that starts with the lab result.
More and more people are actively taking care of their health and choosing preventive tests and lab packages. This creates a new opportunity for laboratories to build more personal digital communication with their patients — without changing their core service.
Medsense makes it possible for lab results to become part of a personal health profile, where information is collected, structured, and presented in context.
- Turn results into lasting patient relationships
- Position the lab as a trusted health partner
- Strengthen loyalty through personalized, digital-first engagement
Technology that fits into your process
Medsense is designed to integrate with the way your laboratory already works – without unnecessary complexity.
The AI model is trained on curated health sources, and the platform is developed with a focus on secure and structured use of data.
This way, laboratories can offer their patients a personalized digital experience around preventive and recurring tests and remain part of their health journey even after the results are delivered.
From lab result to “my place for testing”
For people who see caring for their health as an active part of their lives, the laboratory can be not just the place where they get their results, but the place they come back to.
Medsense helps laboratories add a new digital layer to their existing services — without building everything themselves.
Medsense takes a customer-focused approach
The patient does their tests
The laboratory sends the results to Medsense
The patient receives personalized explanations directly in the app
Ongoing contact — reminders, content, follow-up steps
Key benefits for laboratories
Patient retention
clear results and personalized health insights
Precise digitization
OCR with over 96–98% accuracy and reliable data extraction
An excellent digital experience
modern, personalized, and convenient presentation of information
Patient engagement
personalized preventive recommendations and follow-up, smart reminders, and direct communication channels
Optimal staff efficiency
automated, easy-to-use reports that reduce frequently asked questions
Built-in regulatory compliance
private cloud, localized models, and identity protection, ensuring full GDPR compliance
How we support the laboratories we work with
Digitizing records
We organize and digitize legacy lab archives so they can be used by AI
Test parameters
Standardizing test panels, ranges, and reference ranges so that AI can interpret them consistently
Personalization for every laboratory
An AI model tuned to BSH protocols, archival data, and expert guidance from specialists
Credibility & Reliability
Traceable results that reduce the risk of errors and ensure high clinical reliability
Integration & Security
Seamless integration with LIS/LIMS systems in a GDPR-compliant private cloud (with an on-premises installation option as well)
Modern data infrastructure
A vector database for semantic search and continuous training of the artificial intelligence.
70% of medical decisions depend on diagnostics. And yet:
of abnormal results in outpatients do not receive timely follow-up
of laboratory errors occur in the pre-analytical phase
of lab tests are potentially unnecessary or inappropriate
what medsense offers
A better customer experience
Every result speaks for itself – clear, understandable, and in the right context. This builds trust, increases satisfaction, and encourages repeat visits.
The laboratory as a trusted testing provider
The platform automates a set of recommended preventive checkups tailored to each individual profile. They are updated regularly and can be linked to the relevant lab packages for customers’ convenience.
AI that speaks the language of medicine – directly in your systems
Medsense is an intelligent model trained on reliable medical data. It integrates easily into your cloud environment and can be customized to your needs, even under your own brand (White Label). Modern technology built to work for you.
A competitive edge through innovation
With Medsense, you get access to cutting-edge technology and an experienced IT team that provides ongoing support and development. Healthcare is going digital – the question is not “if,” but “how fast and how.”
Get started now
Get in touch with us to discuss how you can use Medsense in your laboratory.